October 13, 2007

caution : improvement required

i like order and when things don't go according to plan, i can't help but get irritated. two weeks ago in the oce briefing i had all my questions lined up specific to those details that wasn't part of the instructions released in the email. i thought at that time i had all my questions answered already and all my classmates who planned on taking their OCE will be able to pass their requirements without a hitch.

i dutifuly went to RCBC a few minutes past 11 mindful that i had to finish all the binding and photocopying before the clock hit 12. i got my copies binded and asked about the eaf and the oce payment which "they" said during the briefing we could pay at the campus where we planned to submit our papers. when i asked T about it, she told me that i had to go to the taft campus to print my eaf and make my payment. i chanced upon ms. p and asked about it and she said i could pay with T. so i went back and told T about what ms. p said and another round of discussion happened. i was trying my best to be patient but this typical run-the-mill scenario was not a first time. T was saying they were just following instructions about not receiving payments blah blah blah. it took another discussion with ms. p before she made a decision and told T to accept my and another classmate's payment. i wouldn't have been irritated if only they told us it was the policy during the briefing but that was one of the questions i asked. to top it off, the transcript of records we requested were not available yet.

its irritating because stuff like this, they should have this nailed by now seeing the OCE happens every quarter. T should also try to learn to be more helpful to the students - ms. p at least made a decision for the best interest of the students. it would have been nice at least for T to have made an effort to offer to clear it up with ms. p when i told her about ms. p's answer when i asked her. i'm irritated because i follow rules, i follow instructions --- to the letter. so when they who give instructions doesn't follow themselves, it ticks me off. and i won't even go into the details about an 1145am oce briefing that started more than an hour late.

i really hope they can improve the system - its becoming a burden when it shouldn't be. sometimes its so easy for them to just ask the students to do things and go wherever. hey, there's parking, there's gas, there's toll expenses which they don't shoulder. our time is as precious as theirs.

really. its a major bummer.

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